Otto Group

TUP Warehouse Management Solutions at Hermes

  • The partnership originally began with Otto Versand Hamburg, on whose behalf TUP also developed software for the Haldensleben distribution center.
  • In 2006, the Haldensleben logistics site was spun off into the company Hermes Fulfilment. As a subsidiary of the Hermes Group within the Otto Group, Hermes Fulfilment is now one of Europe’s largest warehousing and returns logistics providers.
  • Also part of the Otto Group and a project partner of TUP is Baur Hermes Fulfilment GmbH, headquartered in Burgkunstadt, Upper Franconia.

Reference

Otto Group

Customer since: 1993
Industry: Mail-order business
Locations: Hamburg & Haldensleben

With more than 100 companies in over 30 countries and consolidated revenue of approximately 15 billion euros, the Hamburg-based Otto Group is one of the world’s largest online retailers. This growth is driven by a steadily expanding logistics network that ranges from the company’s own fulfillment centers to automated robotic solutions—most recently, for example, through AI-supported robot coordination in order fulfillment. As an internationally positioned retail and services group, Otto thus combines e-commerce, brick-and-mortar retail, and financial services under one roof.

Project Highlights

  • Batch control, including control station dialogs
  • Replenishment conveyor system
  • Shelf storage as a replenishment warehouse for the picking areas
  • Ergonomic workstation design
  • Design and installation of high-availability hardware
Customer Testimonials

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What Was Delivered

  • Four-month WMS implementation period
  • Consulting and planning for future processes and workflows
  • Process testing and operation in a Zalando micro-environment
  • Support for operational logistics with a customized WMS
  • Knowledge transfer: The Brieselang WMS serves as the foundation for the development of Zalando’s proprietary WMS (ZALOS)
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