Hermes Fulfilment GmbH

AI-generated image of a high-bay warehouse; the perspective is from an elevated vantage point between the racks

TUP Warehouse Management Solutions at Hermes

The Haldensleben site—now a Hermes Fulfilment distribution center, originally established as an Otto mail-order operation—has linked TUP with the Otto Group for decades.

The site has grown into one of Europe’s largest e-commerce logistics centers, where approximately 3,600 employees now work. To secure this position for the future, Hermes Fulfilment is replacing the existing storage and retrieval machines with 61 new aisle-based systems from the manufacturer Stöcklin as part of the ongoing “Goliath61” project. TUP is once again responsible for the software implementation and is replacing the existing material flow computer while operations continue uninterrupted. Read about the various perspectives of the project partners involved from Hermes Fulfilment and Stöcklin.

 

Reference

Hermes Fulfilment GmbH

Customer since: 1993
Industry: Mail-order business (primarily fashion)
Locations: Haldensleben

As a subsidiary of the Hermes Group within the Hamburg-based Otto Group, Hermes Fulfilment is one of Europe’s largest warehousing and returns logistics providers. At several German locations—including the Haldensleben fulfillment center, one of the largest in Europe—the company, with approximately 8,000 employees, handles warehousing, order fulfillment, and returns processing for the OTTO Group’s retail brands. Several hundred million items are handled annually. The company’s stated goal is to position itself at the forefront of Europe’s three largest B2C fulfillment service providers.

 

Project Highlights

  • Batch control, including control station dialogs
  • Replenishment conveyor system
  • Shelf storage as a replenishment warehouse for the picking areas
  • Ergonomic workstation design
  • Design and installation of high-availability hardware
Customer Testimonials

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What Was Delivered

  • Four-month WMS implementation period
  • Consulting and planning for future processes and workflows
  • Process testing and operation in a Zalando micro-environment
  • Support for operational logistics with a customized WMS
  • Knowledge transfer: The Brieselang WMS serves as the foundation for the development of Zalando’s proprietary WMS (ZALOS)
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